This doesn't need to be complicated, and it shouldn't be. Under the current system these issues cause the LL queue grind to a halt and back up into the walkway, and require a team of CMs from different departments to resolve.ĭisney claims to be a premium experience (let alone the upcharge for LL) and a leader in customer service, yet management can't seem to anticipate problems that regularly occur. What I'm suggesting is a system that allows those uninformed guests to have a successful day, and to not negatively impact park operations as a result of predictable and routine situations. Whether it's knowing that a B-ticket for Alice in Wonderland is better value than a C-ticket for Snow White's Adventures, that queues are shorter during parades and fireworks, how to navigate rope drop, or which restaurants need reservations months in advance, having some knowledge has always given guests advantages over others. Theme parks have always allowed more-informed guests to be more successful than less-informed ones. Magic Your Way Single and Multi Day Tickets.Genie, Genie+, Lightning Lane Overview and FAQ.Early Theme Park Entry and Extended Evening Hours.
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